AI based virtual agents/chat-bots are on the rise and providing great value to companies and customers. Innovation in speech synthesis, natural language processing and deep learning coupled with availability of large data sets, storage and compute power made it possible to build super smart virtual agents, which optimize over time with self learning. At InsightLake we built a comprehensive AI based data platform, which allows companies to build advanced data applications like Smart Virtual Agents etc.
Allow Users to explore calls and analytics, At InsightLake we built a comprehensive AI based data platform, which allows companies to build advanced data applications like Smart Virtual Agents etc.
Agents can be Monitor and managed Calls through userfriendly UI.
Insightlake provides conversion of a voice or video call audio track into written words to be stored as plain text in a conversational language. Call transcription can either be live - as a call or event happens - or based on the recording of a past conversation.